Strict Digital Consumption Notice
Seekdial provides digital advertising options, instantaneous premium profiles, and localized video-promotions (Sparks reels). Once a Premium Directory Plan or Ad Campaign is activated, these services are rendered immediately. Consequently, we offer NO REFUNDS on active digital subscriptions, billing charges, or ad placements.
1. Premium Membership & Active Placements
Seekdial offers upgrades (e.g., visual badges, elevated listings, custom landing features, and analytic trackers) that execute digital scripts globally the instant payment settles.
- By purchasing any Premium Plan or launching custom advertisement slots, you acknowledge that the digital utility has been compiled, loaded, and fully consumed.
- Refunds cannot be claimed for reasons unrelated to platform performance (such as seller change of mind, lack of local customer leads, or business closures).
2. Cancellation of Secondary Renewals
We believe in total financial transparency and clear options for our business patrons:
- You can terminate/cancel recurring premium business subscriptions at any time directly from your custom billing portal or business manager dashboards.
- Upon initiating a cancellation, all scheduled subsequent billing cycles are immediately halted. You will continue to hold active premium visibility privileges until your current subscription month naturally expires.
3. Exceptions & Support Review
Seekdial aims to evaluate transactions carefully. In rare instances of billing system anomalies (e.g. duplicate payment runs for the same service within a 5-minute interval or platform server downtime), please raise a support ticket of the transition transaction receipt with support@seekdial.com within 48 hours. Valid technical duplicate charges will be credited back to your original source gateway account swiftly.
Billing Support
For payments, billing discrepancies, card changes, or general compliance invoices:
Email: support@seekdial.com